At Lingua-Loom, we use cookies to enhance your user experience on our website and to ensure that our services work optimally. This policy explains what cookies are, how we use them, and your choices regarding cookie management.
1. What is a Cookie?
A cookie is a small text file stored on your device (computer, smartphone, tablet) when you visit a website. Cookies enable the site to recognize your device and remember certain information, such as your preferences or previous actions.
2. Types of Cookies Used
2.1. Essential cookies
These cookies are necessary for the basic operation of the site. For example, they enable :
- Access to secure areas of the site.
- Ensure the smooth operation of the shopping cart and checkout process.
Without these cookies, certain functions of the site cannot be provided.
2.2 Performance and Analysis Cookies
These cookies collect information about how you use our site, such as pages visited and time spent on the site. This data helps us to:
- Improve site performance and user-friendliness.
- Identify and solve technical problems.
We use tools such as Google Analytics to analyze this data.
2.3 Functionality cookies
These cookies allow the site to remember your preferences and choices, such as :
- The selected language.
- Products added to your cart.
- Your display settings.
These cookies improve your user experience by making the site more personalized.
2.4. Advertising and Targeting Cookies
These cookies collect information on your browsing habits to offer you advertising tailored to your interests.
They can also be used to limit the number of times an ad appears and to measure the effectiveness of advertising campaigns.
3. Cookie Retention Period
Cookies can be :
- Session cookies: these are deleted automatically when you close your browser.
- Persistent cookies: remain on your device until they expire or are manually deleted.
The length of time cookies are kept depends on their function and is defined according to legal or technical requirements.
4. Cookie management
4.1. Consent to the use of Cookies
When you first visit our site, a banner will inform you of the use of cookies. By continuing your browsing or clicking on “Accept”, you agree to their use in accordance with this policy.
4.2 Modifying or withdrawing your consent
You can manage your cookie preferences at any time:
- By adjusting your browser settings to block or delete cookies.
- By using the cookie management settings available on our site.
4.3 Instructions for Disabling Cookies
Here are links to guides for managing cookies in the main browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=fr
- Mozilla Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
- Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/fr-fr/microsoft-edge/supprimer-les-cookies-dans-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Please note that disabling certain cookies may limit the site’s functionality.
5. Third-party cookies
We work with third-party partners who may also place cookies on your device, in particular to :
- Track advertising effectiveness (e.g. Google Ads, Facebook Pixel).
- Enable interaction with social networks (e.g. “Share” or “Like” buttons).
These cookies are subject to the privacy policies of the third parties concerned.
6. Data collected via cookies
Cookies can collect the following types of data:
- IP address.
- Browser type and version.
- Site browsing history.
- Products viewed or added to basket.
- Language preferences and regional settings.
This data is used exclusively to improve user experience and site performance.
7. Security & Privacy
We ensure that all data collected via cookies is secure and used in accordance with our Privacy Policy. We never sell your personal data to third parties.
8. Changes to this Policy
This cookie policy may be updated at any time to reflect legislative or technical changes. The most recent version will always be available on this page, along with the date of the last update.
9. Contact us
If you have any questions about the use of cookies on our site, please contact us:
Telephone: +44 7456318532
Email: help@lingua-loom.com
Address: Holborn Gate 330 High Holborn, Suite 505, 5 Desk Suite, London, England, WC1V 7QH
